What the claims process looks like
We're here to make your claims process as smooth and straightforward as possible.
Here's what each step in the claims process looks like:
1
Submit Your Claim
To start the claims process you'll need to contact your insurance agent and provide the details of what happened. Once your agent has collected the details of the incident they will submit a claim on your behalf. You may also contact our Workers’ Compensation First Report of Injury Call Center by calling 888-298-9043.
2
Meet Your Claims Specialist
A claims specialist will be assigned to your case. They will contact you to verify the facts of the incident and explain your coverages.
3
Build Treatment Plan
Your claims specialist will work directly with your employee to identify qualified medical facilities in their area for treatment.
4
Get Status Updates Until Your Claim is Closed
Your claims specialist will have continued communication with you until your claim is closed. We offer several ways for you to stay in contact with your claims specialist to get fast status updates (phone, text, email, fax).
Frequently Asked Questions
What is the proper loss notice for Work Comp?
Form 100 (revision date of 2013 or later).
When does wage loss start for a workers' compensation claim?
The injured worker must be deemed ineligible for work by a licensed physician for at least 7 consecutive days. Please contact a claims specialist for specific details.
Does the injured worker have to accept work for light duty within their restrictions if their employer has it available?
Yes, please contact a claims specialist for specific details.